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1. Customers from Russia , please make sure you leave your real name and full name. Otherwise you may not receive the product.
2. Customers from Brazil please leave your CPF number for customs declaration. Otherwise you may not receive the product.
3. International shipping usually takes about two weeks, but we don't guarantee because sometimes products stay longer at the customs.
4. We can do pubic hair. If you want please send us messages the moment you place the order with your order number.
5. Please note that we don't refund or change for any customerized products
6. Skin colors We have three color options. And also each product is handmade, will have a slightly color difference, hope you can understand
1. If the product is defective, please contact us first. Please don't file a dispute without communication.
2. Makeup on the face of the mask may not be the same because every mask was hand made by our artist.
3. There is no perfect product in this world. We produce very high qualified products. But we don't do magic. Please expect reasonably and judge reasonably
4. Handle the product gently. Never stretch the product by force. Silicone may break with force. We don't accept refund or change new ones if the product is broken.
We take great care in packing every detail to ensure safe shipment to you .Therefore please check the package before you sign to receive it. if it is broken or damaged, you can make a record with the carrier. At the same time, you can take a photo and send to us, we will solve the problem for you.
If you are satisfied with our products, please leave a positive feedback. If you're not satisfied with our products, negative feedback will do nothing, so please send an email to us or contact with our sales service on trade manager, we will give you a satisfied answer Thank you.
1. We usually declare from 100USD to 300USD according to different products. Please leave us a message when you place the order if you have special requirement for customs declaration.
2. Customers are responsible for any customs duty. We don't cover any duty or fee charged by local customs.
3. Suppliers are not responsible for delays caused by the customs in your country.
4. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
